>   FAQs   >   How will we know whether our claim has been successful?

How will we know whether our claim has been successful?

Once you have sent your signed Application Form to us, we will review the form. If your claim appears valid, it will be passed to HMRC and reviewed by an HMRC Officer. This process can take 12-14 weeks generally.

However, as soon as your claim has been reviewed and processed by HMRC, you will receive confirmation in writing from HMRC’s Repayments Team, and they will release a cheque shortly thereafter.

If HMRC have written to you confirming that your application has been successful, and that a payment has been released, please note that it can take up to 21 days for HMRC to release payment to us as your nominee.

Once this has happened and funds have cleared, a repayment cheque will be issued without delay.

Click here to start your claim.

If you wish to receive any guidance or advice, please contact HM Revenue & Customs by telephone on 0300 200 3300.

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Our UK-based call centre staff are trained to help you make an informed decision. Please note we are unable to provide any form of tax, financial or legal advice.

Call us today on 0116 350 0100

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