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Most claims are completed within 2-3 months of receipt of the completed Application Form.
If you have already submitted your paper Application Form to us, and have not yet received direct confirmation from HM Revenue & Customs (HMRC) of the outcome of your claim, please be patient. You will receive confirmation in writing from HMRC as to whether your claim has been successful once your application has been reviewed by an HMRC Officer. This can take time to review.
If HMRC have written to you directly to confirm that your application has been successful, and that a payment cheque has been issued, please note that it takes up to 21 days for HMRC to release payment to RescueTax.co.uk as your designated nominee. Once this payment has been released and funds have cleared, your repayment cheque will be issued to your home address without delay.
If you wish to receive any guidance or advice, please contact HM Revenue & Customs by telephone on 0300 200 3300.
Our UK-based call centre staff are trained to help you make an informed decision. Please note we are unable to provide any form of tax, financial or legal advice.
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The website does not provide tax, financial or legal advice. Nor do we recommend particular tax breaks or tax planning strategies. You should take professional tax advice in connection with, or independently research and verify, any information that you find on our website and wish to rely upon, whether for the purpose of making a decision over any elective tax break, an application for any elective tax break, or otherwise.
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